About Freshservice

IT Service desk that’s actually simple

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

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Connect easily across functions

Easy to use and set up

Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
Complete ITIL package

Multi-channel support

Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person
Connect easily across functions

Gamify your service desk

Turn your service desk into a highly engaging and fun experience for your agents

Information at your fingertips

Maintain records of contracts, hardware, software, and other assets, including all details from from acquisition to expiry

Best rated Mobile App

Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road
You will love the fresh experience
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