IT Service desk that’s actually simple
Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
Easy to use and set up
Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
Multi-channel support
Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person
Gamify your service desk
Turn your service desk into a highly engaging and fun experience for your agents
Information at your fingertips
Maintain records of contracts, hardware, software, and other assets, including all details from from acquisition to expiry